COS 112 The 4 Relationship Types Clients Have with Their Pets
Ann Wortinger BIS, LVT, VTS (ECC) (SAIM) (Nutrition) joins Dr. Andy Roark to discuss the four relationship types pet owners have with their pets (Anthropomorphic, Integrated, Chattel, and Mixed), how these relationships present in the exam room, and how veterinary professionals can adjust their messaging to interface successfully.
LINKS: Uncharted Veterinary Conference April 21-23, 2022: https://unchartedvet.com/uncharted-april-2022/ Uncharted Podcast on iTunes: https://podcasts.apple.com/us/podcast/the-uncharted-veterinary-podcast/id1449897688
ABOUT OUR GUEST: Ann Wortinger BIS, LVT, VTS (ECC) (SAIM) (Nutrition), Elite FFCP Ann is a 1983 graduate of Michigan State University and got her specialty certification in Emergency/ Critical Care in 2000, in Small Animal Internal Medicine in 2008 and in Nutrition in 2013. In 2020 she attained her Elite Fear Free certification. She has worked in general, emergency, specialty practice, education and management. Ann is active in her state, national and specialty organizations, and served on the organizing committees for Internal Medicine and Nutrition. She has mentored over 20 fellow VTSs and has worked on a variety of committees and positions. She is currently an instructor and Academic Advisor for Ashworth College’s Veterinary Technology Program, as well as an active speaker and writer. Ann has over 50 published articles in various professional magazines as well as book chapters and a book, Nutrition and Disease Management for Veterinary Technicians and Nurses in its second edition in 2016 coauthored with Kara Burns. Ann received the 2009 Service Award for her state association (MAVT), the 2010 Achievement Award for the Academy of Internal Medicine for Veterinary Technicians (AIMVT), and in 2012 received the Jack L. Mara Memorial Lecture Award presented at NAVC. Her fur/feather/fin family consists of 4 resident cats, multiple foster kittens, chickens and a pond full of goldfis
Mentioned in this episode:
Learn more about Simparica Trio here!
Uncharted Practice Manager's Summit
Last Chance to Register is June 1st 2026 - Tell your managers! Registration is only $199 and they can save 20% with code MANAGER
Register for the Practice Manager's Summit here!
Sign up for the Early Career Newsletter here!
Office Hours w/ Dr. Andy Roark
Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.
