342 - Quality Control and Ethical Use in Veterinary AI
Dr. Petra Harms, veterinarian and founder of VetMaite, joins Dr. Andy Roark to tackle one of the most overlooked questions in veterinary AI: how do we know these tools actually work? AI scribes, chatbots and diagnostic aids are flooding into veterinary clinics, but who is testing their accuracy, safeguarding client data, or setting ethical standards? Petra is a big fan of AI (she’s not calling for chisels and stone tablets) but argues that without proper quality control, veterinarians and clients could pay the price. In this thought-provoking episode, you’ll hear why “data is the new gold,” what every practice owner should ask before buying an AI tool, and how to embrace technology responsibly without sacrificing patient care or privacy. If you’re excited about AI but also a little uneasy, this is the conversation you didn’t know you needed. Let’s get into this episode!
Dr. Petra Harms on LinkedIn: https://www.linkedin.com/in/petra-kos-harms/
VetMade: https://www.vetmade.com/about
Dr. Know-It-All Card Game: https://drandyroark.com/product/dr-know-it-all-card-game/
Dr. Andy Roark Charming the Angry Client Team Training Course: https://drandyroark.com/charming-the-angry-client/
Dr. Andy Roark Swag: drandyroark.com/shop: http:/
All Links: http://linktr.ee/DrAndyRoark
Dr. Harms works at the intersection of emerging artificial intelligence technology and practical small animal veterinary practice. She has spent more than two decades working in veterinary clinics, 15 of those as a veterinarian. She has practiced medicine through seismic shifts in the medical field, from the change from paper to electronic medical records and during the ongoing evolution of EMR's.
She has practiced with fifteen veterinary medical clinics, taken part in three major technology transitions, one major facility transition, and is versed in five EMR systems. She has worked closely with a teams of highly trained emergency clinicians and specialists, and has also worked as solo practitioner in charge of day-to-day clinic operation.
In the past year, Dr Harms has focused her education on learning about Artificial Intelligence and its significance to healthcare systems, obtaining certificates of specialization from Stanford and Harvard with more on the way.
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